We understand that this is a time of great uncertainty and want our customers to know that we are constantly monitoring guidelines provided by the UK Government so that we continue to react in an informed, thoughtful and appropriate manner.
To date there have not been any recorded cases on Iona, and in line with the rest of the UK, the gallery is now closed and we are following the UK Government social isolation regulations to limit the spread of the virus.
We are still able to process orders and want to reassure you that this is being done responsibly and in line with UK Government social isolation regulations.
FREQUENTLY ASKED QUESTIONS
Can I still place orders with Aosdàna?
Absolutely. We have never needed your support more than now, so every order will make a huge difference.
Is it safe to receive packages from Aosdàna?
Currently, the advice is that people receiving parcels are not at risk of contracting the coronavirus. We will continue to closely monitor all Government advice on this matter.
Will my package still be delivered in time?
Royal Mail, are doing all they can to meet every delivery date.
We ask for your understanding and patience at this unprecedented time - and know that by doing so you are truly supporting a small creative business.
What is the returns policy? How can I return an order if I am unable to do so due to self-isolation?
Our returns policy can be found here.
If you are unable to return an order due to the current circumstances surrounding COVID-19, please don’t worry just get in touch with us by email firstname.lastname@example.org and we work it out!
We are aware how tough this situation is for all of us and we will keep doing all we can to help. Thank you for your continued support.